In the labor in hospital, the presence and exposure to emergent psychosocial factors produce negative consequences as conflicts, harassment, ineffective communication, burnout, poor motivation and lack of initiatives for change, associated to personal factors increase risk of impairment of organizational climate
Methods
Design: Cross sectional. Population:3200 HCW. Period: January -December 2010.
The Work Environment Scale WES (Moos RH/ University of Stanford) was applied selfadministred, anonymous and voluntary, in their workplace.
We evaluated: Involvement, Coworker cohesion, Supervisor support, Autonomy, Task Orientation, Work Pressure, Clarity, Control, Innovation and Physical Comfort.Statistical analysis and interpretation based on maximum score of 100
Results
303 HCW of 12 clinical areas participated (belong to Department of Critical Cares, Medicine, Laboratory, Imagenology and Pharmacy) and 01 administrative area.
Relationship: The Involvement (IM=56) indicates that employees had interest about their activity and were identified with it. Their grade of cohesion (CO=46) was low, will reveal interpersonal conflicts. In Supervisor support (AP=50), the style of leadership of chief didn't help to have a good social climate.
Personal Growth: About Autonomy (AU=57) we founded that HCW are self-sufficient and took own initiatives. The services demonstrated feature high grade of planning and efficiency (OR=61). The Work pressure was most significantly high (PR=63) and it dominates the work of the evaluated group.
System Change Dimensions: HCW knew the expectations of the daily tasks, rule and plans for the task(CL=58). The style of management of chief influenced in the control of the work of HCW, with authoritarian style (CN=61).About Innovation, it didn't shown variety, change and new points of view(IN=59).
The physical workplace didn't contribute to create a comfortable environment of work(CF=42), and it was the sub-scale most low pointed
Discussion
The global evaluation shown that evaluated group had tendency to decline values, poor effective goals, and the same organization was generating this